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Station 07 · Lab Analytics

Know your lab by the numbers your assessor asks for.

Lab Analytics measures what decides whether a lab grows: turnaround time, on-time delivery, analyst workload, retest rate, instrument use and revenue by client and test. It also prepares the figures you need for management review.

Lab AnalyticsOverviewLast 12 weeks
Median TAT2.1 days
On-time94.6%
Retest rate3.2%
Revenue$41,280
Samples received per week 1,184 total
W33W34W35W36W37W38W39W40W41W42W43W44
Revenue by field
Water46%
Construction materials28%
Food17%
Calibration9%
Retests by cause
Out of limit, confirmed54%
Calculation corrected27%
Sample re-drawn19%
What Lab Analytics does

Capabilities on this station

Turnaround time

Median and 90th percentile TAT by test, section and client, from receipt to release.

Median 2.1 days

Workload

Tests completed per analyst and section, against time standards, by week and month.

Retest rate

Retests by cause: out of limit, calculation error, sample issue or instrument failure.

Instrument use

Hours and tests per instrument, so you know which one needs a backup and which one is idle.

Revenue

Revenue by client, test, field and month, with outstanding invoices and price per test.

Management review pack

Complaints, nonconformities, proficiency testing results and KPIs in one export for the annual review.

In practice

Find the bottleneck, not just the delay

A late report is a symptom. Analytics shows where time is spent: waiting at reception, in the queue, at the bench or waiting for a signature.

  • Time spent in each status
  • Queue time by section
  • Signature wait time by signatory
  • Late reports by cause
Where time goes: water testsLive record
Reception to queue0.2 days
Queue0.6 days
Bench0.9 days
Review and checks0.2 days
Waiting for signature0.4 days
In practice

Quality indicators for ISO/IEC 17025

Track the indicators your quality manual names, and have them ready for internal audits and management review.

  • Proficiency testing and interlab comparison results
  • Nonconforming work and corrective actions
  • Customer complaints and response times
  • Control chart data for QC samples
Quarterly indicatorsLive record
On-time reports94.6%
PT results satisfactory11 of 11
Open corrective actions2
Complaints1, closed
Retest rate3.2%
How it runs

Four steps at this station

STEP 01

Work happens

Every receipt, test, check and signature is timestamped.

STEP 02

Metrics build

Dashboards update as records change, without manual entry.

STEP 03

Review

Filter by section, client, test or period.

STEP 04

Export

Export to Excel or PDF for management review.

Specification

Lab Analytics at a glance

Dashboards
Turnaround, workload, retests, instruments, revenue, quality
Filters
Site, section, client, test, analyst, period
Export
Excel, CSV and PDF
Multi-site
Compare sites in lab chains
Plans
Included in the 1 litre plan
Questions

About Lab Analytics

From the work your team already does in Futqual. Every receipt, assignment, result, check and signature carries a timestamp, so no one enters figures by hand.

Yes. Labs with more than one site can compare turnaround, workload and revenue side by side on the 1 litre plan.

Yes. The management review pack exports to Excel and PDF with the indicators named in your quality manual.

Final review

Your lab's next report, signed in Futqual.

Every check on this report has passed. The only field left is yours. Start a 30-day trial and issue your first accredited test report from Futqual this month.

01Sign up with your lab details
02Receive login credentials by email
03Receive your first sample and release its report
Futqual
Report No. FQ/TR/TRIAL/30
Issued to: Your laboratory

Test results

ParameterResultConformity
Trial period30 days Pass
ModulesAll 7 Pass
UsersUp to 10 Pass
Data importClients, tests, instruments Pass
Card requiredNo Pass
Authorised signatory: you